Privacy policy

Privacy Policy

The Family Chef
Last updated: January 27, 2026

The Family Chef operates this website and store, including all related information, content, features, tools, products, and services (the “Services”), to provide you with a curated, family-first dining experience.

Our store is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy explains how we collect, use, and share your personal information when you visit, use, or make a purchase through the Services or otherwise communicate with us.

By using the Services, you acknowledge that you have read and understand this Privacy Policy.

Personal Information We Collect

When we refer to “personal information,” we mean information that identifies, relates to, or can reasonably be linked to you. We may collect the following categories of personal information depending on how you interact with the Services:

Contact details such as name, billing and delivery address, phone number, and email address
Payment information such as payment method details and transaction confirmations (processed securely by our payment providers)
Account information such as login credentials, preferences, and settings
Order and transaction information including items viewed, purchased, or cancelled
Communications including emails or messages you send us
Device and usage information such as IP address, browser type, and interactions with the site

How We Collect Personal Information

We collect personal information:

Directly from you when you place an order, create an account, or contact us
Automatically when you use the Services, including through cookies and similar technologies
From service providers that support our operations (e.g. payments, hosting, analytics, delivery)

How We Use Your Personal Information

We use your personal information to:

Provide and manage the Services, including processing orders, deliveries, subscriptions, and payments
Communicate with you, including order confirmations, service updates, and customer support
Improve the Services, including understanding how customers interact with our site
Market and promote the Services, where permitted by law (you may opt out at any time)
Protect against fraud and misuse, and maintain the security of our Services
Comply with legal obligations and enforce our policies

How We Share Personal Information

We may share personal information with trusted third parties only as necessary to operate the Services, including:

Shopify, which hosts our store and supports core functionality
Payment processors, delivery partners, and IT providers
Marketing and analytics partners, where permitted

We do not sell your personal information.

Relationship With Shopify

Our Services are hosted by Shopify. Shopify processes personal information in order to provide and improve its services. Information submitted through our store is shared with Shopify and subject to Shopify’s own privacy practices.

You can learn more by reviewing the Shopify Consumer Privacy Policy at:
https://privacy.shopify.com

Children’s Privacy

The Services are not intended for use by children. We do not knowingly collect personal information from individuals under 16 years of age.

If you believe a child has provided us with personal information, please contact us and we will delete it.

Security & Retention

We take reasonable steps to protect your personal information, but no system is completely secure.

We retain personal information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our policies.

Your Privacy Rights (United States)

Depending on your state of residence, you may have rights to:

Access personal information we hold about you
Request deletion of your personal information
Correct inaccurate personal information
Opt out of certain uses of personal information for targeted advertising

You may exercise these rights by contacting us using the details below. We will not discriminate against you for exercising your rights.

Marketing Communications

You may opt out of promotional emails at any time using the unsubscribe link included in our emails. Transactional and service-related messages will still be sent as necessary.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or how we handle personal information, please contact us:

📩 table@thefamilychef.us
📍 2 Pine Ridge Road, Larchmont, NY 10538, United States